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Welcome by Paul Sudnik

          What I “Do”

          Continuous Professional Development

          Chartered Management Institute Certification

          Customer Satisfaction Deliverables

                   Immutable Rules for Customer Satisfaction

          Customer Satisfaction Theory

          Key Account Management Deliverables

                   Common Concerns about KAM

          Key Account Management Theory

                   KAM Case Studies

                             KAM Case 1

                             KAM Case 2

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Contact me: paul"at"paulsudnik"dot"com