Aspiration - Application - Acceleration© |
I teach and consult in the fields of enterprise and organisational development. I encourage Continuous Professional Development among managers, mainly in SMEs, to facilitate business transformation in B2B environments. My particular expertise is in the fields of Customer Satisfaction, Key Account Management and Business to Business Marketing .
My style is a striking blend of practitioner experience and reflection about practice; of clearly stated deliverables based on solid theory. I believe that organisations rely on people to prosper. This leads me to design organisational improvement processes that are inclusive of stakeholders by making use of a participative methodology called Action Research.
You will have noticed the "tag line" at the head of the page - it embodies my working style: Aspiration - Application - Acceleration©. I believe that the words convey a sense of thought preceding action, of decisions being well grounded in theory - followed by their rapid, well managed, implementation. That is what I endeavour to deliver to all my clients.
I am delighted that you have taken the time to visit my website!
From October 2011 I am associated with Munich University of Applied Sciences in Germany where I have a Chair in International Management. I was appointed Visiting Professor at Staffordshire University, in the UK, in March 2012. For details please contact me by e-mail.